Legal Document

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: December 31, 2025

Information We Collect

Account Information

  • 16-digit account number (no email or password required)
  • IP address
  • Last login timestamp

Payment Information

  • Transaction IDs
  • Payment method type
  • Cryptocurrency wallet addresses (if applicable)
  • Purchase history

Usage Data

  • File metadata (size, type, timestamp)
  • Decoding success/failure status
  • Service usage statistics
  • Browser and device information

What We Don't Collect or Store

  • The content of your uploaded files
  • The decoded/decrypted source code
  • Copies of processed files
  • Your files after processing is complete

Data Security

  • TLS/SSL encryption for all data in transit
  • Encrypted database storage for account data
  • Isolated file processing environments
  • Automatic file deletion after processing
  • No permanent storage of uploaded or decoded files

Your Rights

  • Access your personal account data
  • Request deletion of your account
  • Export your purchase history
  • Correct inaccurate account information

File Processing

Your files are processed securely and deleted immediately:

  • Files are uploaded over encrypted connections (HTTPS/TLS)
  • Processing occurs in isolated, sandboxed environments
  • Uploaded files are automatically deleted after decoding
  • Decoded output is provided directly to you and not stored on our servers
  • We have no ability to access or retrieve your files after processing

How We Use Your Information

We use the collected information to provide and improve our service, including:

  • Processing your file decoding requests
  • Managing your account and credit balance
  • Processing payments and preventing fraud
  • Sending transactional emails (purchase confirmations, account notifications)
  • Improving service performance and reliability
  • Ensuring compliance with legal obligations

Data Sharing

We do not sell, trade, or rent your personal information. We may share limited data only:

  • With payment processors to complete transactions
  • To comply with legal obligations or valid legal requests
  • To protect our rights, privacy, safety, or property
  • With service providers under strict confidentiality agreements

Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you logged into your account
  • Remember your preferences
  • Analyze website traffic and usage patterns
  • Prevent fraud and enhance security

You can control cookies through your browser settings, but disabling them may affect service functionality.

Data Retention

We retain different types of data for different periods:

  • Uploaded/decoded files: Deleted immediately after processing
  • Account information: Retained while your account is active
  • Transaction records: Retained as required by law (typically 7 years)
  • Usage logs: Retained for up to 90 days for security and debugging

International Users

Our service is operated internationally. By using our service, you consent to the transfer and processing of your information in jurisdictions that may have different data protection laws than your country of residence.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

privacy@decodephp.io
Response time: 24-48 hours